Terms and Conditions

Licensing
Free Trials
Guarantee and Refunds Policy
Secure Shopping
Delivery of Software and Registration Codes
Lost Registration Codes
Technical Support
Free Upgrades
Privacy Policy

Licensing

A single licence entitles you to install our software on one computer. You can however use LogMeister products to monitor as many logs and computers as resources on the host machine permit. Please read the license agreements shipped with each LogMeister product for full details.

Free Trials

You are entitled to a free 30 day trial of our software. If you wish to continue using your software after 30 days you must purchase a license key.

Guarantee & Refunds Policy

All of our software comes with a 90 day, no quibble guarantee. If for any reason you are dissatisfied simply email us within 90 days. We will ask you to confirm that you have removed our software from your computer and will not re-install it. We will then issue a full refund.

Secure Shopping

For your security and convenience all credit card payments are processed by Share-it, a trusted names in online payment processing. Payments are made over a secure connection to protect your information and ensure your privacy. We do NOT have access to your credit card details.

We also accept Purchase Orders, Fax Orders, checks and wire transfers via our partners Share-it.

Delivery of Software and Registration Codes

Software can be freely downloaded from our download page. To convert your software from a 30 day free trial to a fully licensed version you must purchase a license key. Your license key will be sent to you by email after your purchase.

Lost Registration Codes

It is important that you keep a note of your registration code as you will need it if you reinstall your software. However, if you do lose it please contact us, providing the following information:

• The full name of the person that the software is licensed to.
• The billing name, address and email address that was provided when the purchase was made.

Technical Support

Your registration fee entitles you to two years free email support from the date that you register your software. You are entitled to use our support forums for as long as you like. Please visit our Help Desk for more information.

Free Updates

Purchasing a license key entitles you to free minor version updates of the corresponding product. Additionally, you will be entitled to free major version updates that are released within 90 days of your original purchase.

Privacy Policy

Technology Lighthouse does not sell, publish or share any information about our customers unless given express permission to do so.

Technology Lighthouse reserves the right to amend or modify the policies on this page at any time for any reason without notice.